FAQ
Find your answers here
⏱️ When will I get my jacket?
We’re always working to speed things up, but some factors are out of our hands. On average, delivery takes about 14 days.
🌍 Do you ship worldwide?
Yes—we ship anywhere! Just note that delivery times depend on where you are.
😓 What if there’s a problem with my order?
No worries, we’ve got your back. Message us on Instagram or email aanda.store.berlin@gmail.com, and we’ll sort it out quickly.
🛡️ Do you offer any guarantees?
You bet! Every jacket comes with a quality guarantee. If there’s a defect, we’ll replace it or refund you—easy as that.
👕 How do I pick the right size?
We suggest going one size up for the best fit. Still unsure? Reach out—we're happy to help find your perfect match.
❌ Can I cancel my order?
Absolutely—just let us know within 1 day of purchase and before your order ships, and we’ll cancel it with a full refund.
👫 Can I get a discount?
Yes! With our “Bring a Friend” offer, both you and your friend get 10% off everything in the shop. Just message us to unlock the deal.